Privacy Policy

  • Torsik Ltd
    Company No. 16864103
    Bartle House, Oxford Court, Manchester, England, M2 3WQ
    Email: info@torsik.co.uk

    Torsik Ltd is the data controller under UK GDPR.

  • We collect:

    • Name

    • Email address

    • Company (optional)

    • Job title (optional)

    • Phone number (optional)

    • Message content

    We do not intentionally collect special category data.

  • We process personal data to:

    • Respond to enquiries

    • Arrange clarity calls

    • Assess suitability of services

    • Enter into consulting agreements

    • Provide consulting services

    • Maintain CRM records (HubSpot)

    • Send marketing communications (where applicable)

    • Improve website performance (GA4)

  • We rely on:

    • Legitimate interests (B2B communications)

    • Contractual necessity

    • Consent (for marketing where required)

  • Client and enquiry information may be processed through AI systems including:

    • OpenAI

    • Google

    • Gemini

    • NotebookLM

    • Grok

    • Prolixity

    Data may be transmitted to third-party AI providers for analytical purposes.

    We do not fine-tune models on client data.

    Prompts and outputs may be retained by the third-party platform under their own retention policies.

    Clients should not submit confidential material unless a signed contract is in place.

  • We use service providers located outside the UK, including the United States.

    Where personal data is transferred internationally, we rely on:

    • UK International Data Transfer Agreement (IDTA)

    • UK Addendum to EU Standard Contractual Clauses

    • Adequacy regulations (where applicable)

    We take reasonable steps to ensure appropriate safeguards.

  • We retain personal data:

    • For the duration of business relationship

    • For up to 6 years for contractual/legal defence

    • Marketing data until withdrawal of consent

  • Under UK GDPR you have the right to:

    • Access your data

    • Rectify inaccuracies

    • Erase data (where lawful)

    • Restrict processing

    • Object to processing

    • Data portability

    • Lodge complaint with the ICO

    ICO: www.ico.org.uk

  • We use:

    • Google Analytics 4

    • Essential cookies

    Our cookie banner provides basic notice.

    We may implement enhanced consent controls in the future.

  • We implement:

    • Secure hosting

    • Access controls

    • Commercially reasonable safeguards

    However, no system is completely secure.

  • We may update this Privacy Policy periodically.
    The latest version will always appear on this page.